Fans have reacted with shock and confusion as Manchester’s troubled new Co-op Live arena postponed its opening concert at the last minute.

The venue had already postponed its opening twice last week.

It meant US rapper A Boogie Wit Da Hoodie’s show would have become the first official event in its schedule.

But having cancelled the show while fans queued up outside, the arena confirmed OIivia Rodrigo’s shows on 3 and 4 May will not go ahead.

Fans queuing outside A Boogie Wit Da Hoodie’s show told the BBC they were handed a letter saying the gig had been cancelled for “technical reasons”.

Yasin, 20, told BBC Newsbeat he paid £25 for parking and arrived at the venue to be handed one of the pieces of paper.

He said: “I’m thinking is this real? Why isn’t it online? It was very unprofessional, I couldn’t believe it almost, like is this the way we’re finding out that it’s been cancelled?”

Yasin said he had been looking forward to attending the show and had been listening to the rapper’s music “on repeat” for two weeks.

“It makes me question future events, if they’re going to be planned properly or if it’s going to be organised enough”, he added.

The venue posted at 18:40 BST that the show would no longer go ahead as fans queued up outside waiting to go in.

A statement on X read: “Due to a venue-related technical issue, tonight’s A Boogie Wit Da Hoodie show will no longer go ahead.”

Co-op Live asked ticket-holders to leave the area and said they would “receive further information in due course”.

A Boogie Wit Da Hoodie, real name Julius Dubose, said an issue during the soundcheck before the show had led to the cancellation.

In a message on X, formerly Twitter, the 28-year-old musician told fans: “Something happened with the venue while I was at soundcheck today that caused cancellation of the show.

“We are working on rescheduling in the next few days.

“I’m heated about the situation too, but safety first Manchester, I got you, just stay tuned for further info.”

Peter Kay had been scheduled to be the first performer at the venue in April, but the show had to be postponed because the venue was not finished.

Co-op Live manager Gary Roden resigned last week, following the delays to opening and a backlash over comments he had made about some smaller live music venues being “poorly run”.

The arena distanced itself from his comments, saying it did not “share the sentiment”.

Fan Katie Barnsley, who travelled up from Kent for the gig, found out it had been cancelled just as she was about to get a tram from Manchester city centre to the arena in the Etihad Campus.

The 28-year-old-insurance broker had travelled up from near Dover with her partner and his sister, and estimated they had spent around £600 on tickets, accommodation and petrol.

She said: “We were going on the tram and were asking the attendant how we got to the campus and he said, ‘Don’t bother, it’s been cancelled’.

“Then I went on Twitter and saw the tweet from the arena.”

Ms Barnsley said she had been apprehensive about travelling to Manchester because of the cancellation of earlier gigs at the venue, but was reassured by recent tweets from Co-op Live saying other shows would be going ahead.

In a statement issued after the cancellation, Co-op Live said it had had to pull the show because of an incident with a component in the heating and ventilation system during the soundcheck.

A spokesman said: “We appreciate the inconvenience this will cause for many, and are deeply sorry for all those impacted.

“We understand the need to reassure fans over future shows.

“We are working with artist management and promoters to limit the impact on the opening season schedule.

“Where necessary, we will identify alternate dates, and will continually reassess to provide fans with sufficient notice regarding imminent shows.

“Should shows be cancelled or rescheduled, fans will be contacted by their point of purchase and offered a full refund where preferred.”