Boeing: Dead whistleblower warned of safety breaches
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Published
A former Boeing employee, who was found dead in March, accused the company of âcountlessâ violations of US law in testimony given just before his death.
John Barnett claimed the firm tried to âeliminateâ quality inspections at a plant that makes 787 planes.
The former quality control manager had been giving a formal legal deposition against the plane manufacturer.
The 62-year-oldâs death after two days of testimony was from a âself-inflicted gunshot woundâ, officials said.
Boeing says it was âsaddenedâ by Mr Barnettâs death, but said the issues he raised had been reviewed and addressed.
The aerospace giantâs safety standards are currently under the spotlight, in part due to an incident in January when a disused door fell off a brand new 737 Max shortly after take-off.
The transcript of Mr Barnettâs deposition has now been released by his lawyers. The lengthy document runs to more than 140 pages.
Mr Barnett had worked for Boeing for more than 30 years before his retirement on health grounds in 2017. He subsequently filed a lawsuit against the company, claiming he had suffered retaliation from managers after raising a number of serious safety concerns, a charge the company denies.
The bulk of Mr Barnettâs deposition focuses on the period from 2010 onwards, after he had moved from Boeingâs facility in Everett, Washington to what was then a brand-new factory in North Charleston.
The plant had been set up to help assemble the 787 Dreamliner, a state-of-the-art airliner used mainly on long-haul routes.
Mr Barnett had previously told the BBC and others that managers there had routinely ignored formal procedures in order to build planes as quickly as possible.
In his deposition, he provided more detail on these allegations, in support of his legal complaint that he had been âdenigrated, humiliated and treated with scornâ by senior managers, who had subjected him to a gaslighting campaign, and created a âhostile work environmentâ as a result of his actions.
A key part of his testimony focused on the alleged falsification of records relating to problems within the production process and in particular the logging of defective or substandard parts.
He claimed employees had been under pressure to circumvent establish procedures, set out in Boeingâs own Quality Management System, to save time. A common theme within the factory, he said, was: âWe donât have time to follow processes, weâre building airplanesâ.
This, he said, had allowed âan awful lotâ of faulty parts onto the production line, while others had simply been lost. These included two large sections of aircraft fuselage, which âwerenât anywhere to be foundâ.
âExplosion riskâ
In one specific instance, he claimed a contaminated and faulty tube designed to work in an oxygen system had been removed from a scrap bin and might have been installed on an aircraft that was now in service.
Such parts normally had to be carefully sterilised to reduce the risk of unwanted chemical reactions. Without that, he said, there was a risk that if the system was activated, it could cause an explosion that would âbring the whole plane downâ.
He suggested that there had been âcountlessâ occasions on which paperwork had been falsified, and agreed with his lawyerâs suggestion that each violation of procedure amounted to a âcriminal offense and felonyâ.
Mr Barnett was also deeply critical of what he saw as a drive at the South Carolina plant to reduce quality control inspections, again to speed up the manufacturing process.
âSo the push for probably the last 15 to 20 years at Boeing is to eliminate quality [inspections]â, he said. âBut when here in Charleston they put that push on steroidsâ.
Boeingâs own lawyers focused more on Mr Barnettâs claims that he had been retaliated against, and appeared to question his assertion that his safety concerns had not been taken seriously at the time.
In a statement given to the BBC, Boeing said: âWe are saddened by Mr Barnettâs passing and our thoughts continue to be with his family and friends.
âBoeing reviewed and addressed quality issues that Mr Barnett raised before he retired in 2017, as well as other quality issues referred to in the complaint. Engineering analysis determined the issues he raised did not affect airplane safetyâ.
It also drew attention to a decision made earlier in Mr Barnettâs case, in 2020, in which the US Occupational Safety and Health Administration concluded the company had not breached whistleblower protection law.
It added: âWe appreciate employees who raise their voice, and we have systems in place to encourage them to speak up confidentially or anonymously.
âTo ensure the safety, quality and conformance of our products, we investigate all allegations of improper behaviour. We then work diligently to address them and make improvements.â
Mr Barnettâs lawsuit is expected to continue. It will be taken forward by his mother Vicky Stokes and his brother Rodney Barnett as representatives of his estate.
The case is now expected to go to trial in September.